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What do I do if I am exempted from taxes?

If your company qualifies for tax exemption and you would like to receive a refund for the VAT on your purchase, you will need to make a request with our e-commerce partner FastSpring. Choose the Contact Support option and complete the form by entering your information.

Make sure to include your First and Last Name, email address, Order ID (the code starting with ‘BOH’ that you received right after purchasing Sketch), a brief description of your request and attach any supporting documents.

An image that shows FastSpring support page. You have to include your Order ID in the correspondent field.

Last updated on 05 Feb 2020

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