How do I manage workspace members?

In your team’s account settings, you can add, remove or edit workspace members. You can also make changes to the number of Contributor seats. Workspace members can have two different Roles:

• Contributors can register and use the Mac app with the Sketch Account details to create, edit and upload documents. They count towards the cost of your subscription.

• Viewers can only view and comment on documents on Cloud in their web browser. You can have as many Viewers as you like in your workspace for free.

You can also assign the access of Admin to either Viewers or Contributors. An Admin has rights to account management, such as billing details and inviting new people to the team. We’ll automatically make the person who created your team’s workspace an Admin.

To get started, log into Cloud and proceed to your Team’s workspace (use the drop-down menu in the top-left corner to do this), then click on Team Settings at the bottom of the left sidebar.

How to Add New Members

In your Team’s Settings, select the General tab on the left, scroll down to the Members section, and click on the Invite Member button on the right.

A window will appear, and it is there you enter the email address of the person you’d like to invite to your workspace. You can choose if they’re a Contributor or Viewer by using the drop-down menu, then click Invite. If they do not yet have a Cloud account, one can be created here.

After an invite is sent, in the Members section of your Team’s Settings, you’ll see the person you’ve invited listed along with an Invite Pending badge next to their name. The pending status will remain until the person has accepted the invitation.

If you’ve created a Team, you’ll be a Contributor and Admin by default. You can change your role to Viewer, but your subscription will cost the equivalent of one Contributor at a minimum. As the team’s creator, you cannot remove your Admin rights.

How to Edit Workspace Members

To change a member’s Role (Contributor or Viewer) or Admin rights, select the … button next to their name and choose from the following options:

• Upgrade to Contributor… / Downgrade to Viewer… If this action has any impact on your subscription cost, we’ll let you know in the confirmation dialogue that appears.

• Make Admin / Remove Admin Rights… This action happens instantly and does not impact you subscription cost.

• Remove from Team… When you remove someone from your team, all of their documents will remain in your shared workspace.

If you upgrade a member’s Role to Contributor and do not have empty Contributor seats, we’ll add the seat and charge you on a pro rata basis up until your next billing cycle. If you downgrade a Contributor to a Viewer, this will open up an empty Contributor seat. This seat will remain open unless you remove it.

How to Add Contributor Seats

When you add a new Contributor or upgrade a Viewer, we’ll automatically add a new Contributor seat and charge a pro rata fee for the remainder of your current billing cycle. You can also add Contributor seats separately at any time.

To add a Contributor seat, select the General tab on the left, scroll down to the Contributor Seats section and choose Add Contributor Seats. Choose the number of seats you would like to add and confirm by clicking Pay and Add Seats. We’ll add the new seats instantly to your workspace and charge you pro rata until the end of your billing cycle.

How to Schedule Contributor Seat Changes

You can schedule to add or remove Contributor seats at the start of your next billing cycle. Proceed to the Billing tab on the left of your team’s workspace settings and select Schedule Seat Changes.

In the modal that appears, choose the number of seats you would like at the start of your next billing cycle. Details will show how this affects your next bill cycle and whether or not it will change any members on your team. When you’re ready, select Schedule Contributor Seat Changes to confirm.

Any scheduled changes you make to your Contributor seats will override the current number of seats you have at the end of the current billing cycle. This will include any seats you add during that billing cycle. If you would like to cancel a scheduled Contributor Seat change, select the Cancel scheduled change? link that appears under the billing information.

What’s next?

• Read more about Contributor seats
• Manage your workspace settings