Licensing and Sales

• Can I change the currency of my order?
• Where can I find the End User License Agreement (EULA)?
• How much does Sketch cost?
• How much does a seat cost?
• How long does my Sketch license last?
• I want to change the email address in my License
• I lost my license key. How can I retrieve it?
• Can I install Sketch on multiple computers?
• I need an invoice, where can I request it?
• How can I move Sketch to a different device?
• Can I purchase a volume license key?
• Can I add an extra seat or device to my existing license key?
• I’m a student or teacher, do you provide discounts?
• Do you provide discounts for educational institutions?
• Do you offer refunds?
• Can I purchase a Sketch license as a gift?
• Why has my license expired?
• What happens if I don’t renew my license?
• Why have I not received my License Manager access code?
• How do I register Sketch?
• How do I renew my Sketch license?
• I paid with a check/wire transfer, what has happened with my order?
• How can I create a Purchase Order?
• Can I change my information on an invoice?
• How do I edit or add a VAT number to an invoice?
• What do I do if I am exempted from taxes?
• Why was my credit card declined?
• Why is there a charge on my statement from FastSpring?
• Is there a transaction or purchase limit for Resellers?
• How do I request a refund for a payment by Bank/Wire Transfer?
• What should I do if I see a discrepancy on my invoice?
• What do I do if I have issues placing an order?
• Where can I get a copy of my invoice?
• How can I access your W-9?
• What are the differences between a legacy (SK3) license and a subscription?